Exquisite Hair Boutique
ALYSSA
ALYSSA
ALYSSA IS A 30" CUSTOM COLORED WIG WITH A 30" 2X6 CLOSURE MADE ON A 22.5 CIRCUMFERENCE HEAD SIZE. ALYSSA HAS A LIFESPAN OF 3-5 YEARS WITH PROPER CARE.
Wig Store Policy’s And Customer Service
Shipping and Processing Policy
10-14 business days or sooner is required for the processing of each wig as we would like each customer wig to be worked on in a timely manner. Rest assured, we will ship your wig within the selected time frame you have chosen once your order is completed. Thank you for your patience and understanding.
Please note , business days are Monday - Friday as we donot ship on Saturday and Sunday .
We do not count those days as working days .
USPS AND UPS is used for shipping services , you will receive your tracking number once your wig is being prepared for shipment , you will receive a notification once your wig is shipped off . Thank you for your patience and understanding.
Shipping Time Frames :
V.I.P - NEXT BUISNESS DAY ( This shipping option excludes our 10-14 business day processing and is only for wigs that are ready to ship and in stock )
TOP PRIORITY - 1 BUSINESS DAY ( This shipping option excludes our 10-14 business day processing and is only for wigs that are ready to ship )
EXPRESS SHIPPING : 1-3 BUSINESS DAYS ( This shipping option excludes our 10-14 business day processing )
STANDARD SHIPPING : 3 - 10 BUSINESS DAYS + Required Processing time
PATIENCE SHIPPING : 10 - 14 BUSINESS DAYS + Required Processing time
FREE SHIPPING : 10- 20 BUSINESS DAYS + Required Processing time
if you would like to upgrade your shipping after your purchase, please contact our customer service representative at Exquisitepayments@gmail.com
Return /Exchange policy :
Returns or exchanges are only applicable if you receive a wig that does not match the description of your order. You have a grace period of 3-5 business days to initiate the return process. A return label will be provided and sent to you via email or you can use the return label that is placed in your package.
Cancellation Policy:
Once a order is placed , the process begins
immediately, it can not be canceled unless we are given notice 24 hours within the time you placed your order
Additional Return / Exchange policy :
We donot offer Return or Exchanges All sales are final once your order has been processed.
Ready to Wear wigs are non-refundable , Exchangeable or returnable as they are custom made units specified for each customer .
Order Clarification
Please take a moment to thoroughly review your order and ensure that all information, including your name, address, and email address, is accurate.
When checking out, it is important to ensure that the correct billing address, zip code, name, and address are provided. Even minor errors can result in your payment being declined.
If you have any questions, Email : Exquisitepayments@gmail.com
Contact us
Reach out to us and let us know if there is anything we can do for you
( If you are looking for an update on your order, Please Email : Exquisitepayments@gmail.com for assistance )
Thank you for your support.
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